Frequently Asked Questions
Everything you need to know about protecting your hair and shopping with Hairbrella.
What makes Hairbrella different from a regular rain hat?
Hairbrella combines fashion and function with a 100% waterproof microfiber shell and a luxury satin lining. Unlike standard hats, our design protects your hair from moisture while preventing frizz and breakage.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your hair protection sooner.
What is your return and exchange policy?
We want you to love your Hairbrella. If you are not completely satisfied, you can return or exchange your unworn item within 30 days of purchase. Please ensure all original packaging is included.
Are Hairbrella products adjustable for different hair volumes?
Yes! Most of our products feature an adjustable elastic band or roomy interior designed to accommodate various hairstyles, from sleek blowouts to voluminous braids and curls.
How do I clean and care for my Hairbrella?
To maintain the waterproof integrity and satin quality, we recommend hand washing in cold water with mild detergent and air drying. Do not iron or bleach.
Do you ship internationally?
Yes, Hairbrella ships to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.